Data Minimization
Hamara platform sirf utna hi data leta hai jo aap ke account secure rakhne ke liye zaruri hai. Extra details nahi maange jate.
LEGAL REFERENCE
gm akra par aap ka privacy hamari sabse pehli zimmedari hai
Hamari privacy policy aap ke liye likhi gayi hai taakeh aap samjh sakein ke hamara platform aap ke personal information ko kaise handle karta hai. JazzCash, Easypaisa, SadaPay...
Data EncryptionAccount VerificationPayment SecurityWithdrawal Privacy
Aap ka information aur hamari commitment
Jab aap gm akra par account open karte ho, to aap apna naam, email, phone number aur address submit karte ho. Ye information aap ke account ko verify karne aur safe rakhne ke liye zaruri hai. Aap ke JazzCash, Easypaisa, SadaPay ya Raast account details hamari secure servers par store hote hain, encryption ke through protected. Hamara platform Pakistan ke ilaqon mein
operate karta hai jahan local qanoon ijazat deta hai. Aap ke withdrawal requests aur account activity logs ko hamari compliance team monitor karta hai. Koi bhi third-party access aap ke likha huwa permission ke bagair nahi hota.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
RAABTA KARNE KA RAASTA
Agar aap ko privacy ke baare mein sawaal ho
Hamara customer support team har roz aap ke privacy concerns sunne ke liye tayyar hai. Kisi bhi privacy issue ke liye aap directly hamse contact kar sakte ho.
Team online
Email Support
[email protected] par apna privacy concern likhi dein. Hamara team 24 ghante ke andar jawab deta hai aur aap ke data security ke baare mein poori tafseel deta hai.
Live Chat
Hamari lobby ke andar live chat window se seedha privacy questions pooch sakte ho. In-app support team aap ko real-time mein account security aur data handling ke baare mein samjhata hai.
Account Settings
Aap apne account settings mein apna personal data review kar sakte ho aur update kar sakte ho. Data correction ke liye ek simple form fill karna padta hai.
HAMARI SECURITY PRACTICE
Ye aadat hain jo aap ke privacy ko bachchate hain
gm akra ne apna poora platform aap ke data protection ke liye design kiya hai. Hamara encryption standard sirf gaming ke liye nahi, banking-level security follow karta hai.
SSL Encryption
Aap ke lobby mein login karte waqt se logout tak poora connection encrypted rahta hai. JazzCash aur Easypaisa transfers bhi isi encryption tunnel ke through jate hain.
Account Verification
Aap ka account open hone se pehle identity aur payment method verify hote hain. Ye process fraud aur unauthorized access se bachchata hai.
Withdrawal Checks
Har withdrawal request aap ke account history aur payment method ke against check hota hai. Anomalies detect honay par extra verification maang ka jata hai.
Session Timeout
Aap ka session automatic lock ho jata hai jab aap inactivity ke liye chhod dete ho. Ye setting aap apne account controls se adjust kar sakte ho.
Device Management
Aap apne logged-in devices ko track kar sakte ho aur suspicious devices ko remote logout kar sakte ho.
Password Security
Strong password requirements aur periodic updates aap ke account ko unauthorized access se bachchate hain. Two-step verification option bhi available hai.
PRIVACY ACROSS PLATFORMS
Hamara privacy approach kya hai alag
gm akra ke privacy standards sirf aap ke account ke liye nahi hain — hamari poori ecosystem mein consistent rakhe jate hain.
Third-Party Control
JazzCash, Easypaisa, SadaPay aur Raast aap ke payment info seedha un providers ke paas jata hai — hamari servers mein store nahi hota.
Audit Trail
Har login, withdrawal, aur setting change aap ke account history mein record hota hai. Aap anytime apne activity log dekh sakte ho.
Data Retention
Aap ka account band hone ke baad, personal data compliance rules ke liye zaruri samay tak rakhha jata hai, phir delete ho jata hai.
Incident Response
Agar koi security incident hota hai, aap ko turant notify kiya jata hai. Affected accounts ko immediate protection diya jata hai.
Compliance Updates
Pakistan aur supported regions ke local data protection qanoon ke according hamara policy update hote rehta hai.
Privacy Controls
Aap apne account settings mein choose kar sakte ho ke hamara platform aap ke data ko kaise use kare — communication preferences set kar sakte ho.
Aapka privacy dashboard aur controls
gm akra ke andar privacy sirf policy nahi hai — ye aapke everyday account experience ka hissa hai. Apne settings mein dekhen.
Secure Login
Aap ka login sequence encrypted hai aur two-factor option support karta hai. Browser cookies temporary hain aur har session mein refresh hote hain.
Payment Method Privacy
JazzCash, Easypaisa, SadaPay aur Raast account details aap ke lobby mein nahi dikhai dete — sirf masked reference dikhta hai.
Activity History
Aap apna complete transaction history, login times aur device access dekhne ka right rakhte ho. Download bhi kar sakte ho.
Communication Settings
Email, SMS ya in-app notifications ko aap apne preference se on/off kar sakte ho. Marketing emails se opt-out ka option hai.
Data Export
Aap apne complete account data ka export request kar sakte ho. Hamara team usay secure file mein aapko send karta hai.
Account Deletion
Agar aap account close karna chahen, hamara team data retention policy follow karke sab personal information remove karta hai.
Aap ke sawaal, hamara jawaab
Aap ke payment method ka actual account number hamari servers par store nahi hota. Sirf ek secure token store hota hai jo transaction process karti hai. JazzCash aur Easypaisa apne aap ke data ko apne servers par secure rakhe hote hain.
Hamara compliance aur fraud prevention team withdrawals ko monitor karte hain — yeh security ke liye zaruri hai. Lekin aapka personal banking detail seedha nahi dikhta. Sirf transaction amount aur status visible hota hai.
Account band hone ke baad aap ka personal data Pakistan aur supported regions ke compliance rules ke mutabiq rakhha jata hai — amal mein 3-7 saal tak. Phir usse secure delete kar diya jata hai.
Haan. Agar koi security incident ho jo aapke data ko affect kare, aap ko email aur SMS ke through turant notify kiya jayega. Hamara incident response team aapko guidance aur protection dega.
Sirf aap apna login history dekh sakte ho — aapke account settings mein. Hamara security team sirf suspicious activity ke liye check karta hai. Aapka personal login pattern private rehta hai.
Nahi. Aapka data aapka hai. Hamara platform aapke personal information ko sirf aapke account security aur compliance ke liye use karta hai. Koi bhi third-party access aapke written permission ke bagair nahi ho sakta.
Apne account settings mein jao, 'Privacy & Communications' section mein dekho. Wahan aap notification preferences, data sharing options aur activity logging ko control kar sakte ho. Changes turant apply ho jate hain.